Online PDF Translator

Privacy Policy

How Online PDF Translator collects, uses, stores, and protects personal data.
Mar 25, 2026

Introduction

This Privacy Policy explains how Online PDF Translator (www.onlinepdftranslator.com) collects and uses information when you use our services.

Contact: support@onlinepdftranslator.com

Information we collect

Account information

When you register, we may collect your email address, account identifier, authentication metadata, and plan/credit status.

PDF and translation content

We process the files and text you upload (PDFs, images, OCR output, translated output, and export artifacts) to provide OCR, translation, editing, and export services.

Usage and technical data

We may collect logs and technical telemetry such as timestamps, request identifiers, browser/device type, feature usage, and basic diagnostics for security and reliability.

Cookies and similar technologies

We may use cookies or similar technologies for authentication, session continuity, analytics, and product improvement.

For billing, we store transaction references, subscription status, and invoice metadata. We do not store full card numbers.

Payment processor (Creem)

Payments are processed by Creem when enabled in your checkout flow. Creem may process payer name, billing address, tax information, payment method metadata, and transaction outcomes. Their processing is governed by their own legal terms and privacy practices.

Reference: Creem docs

How we use information

We use collected information to:

  • operate OCR, translation, and export pipelines;
  • maintain account access, credits, and subscriptions;
  • detect abuse, fraud, and security incidents;
  • improve product quality and service reliability;
  • comply with legal obligations and enforce Terms of Service.

Depending on jurisdiction, we process information under one or more legal bases: contract performance, legitimate interests, consent (where required), and legal compliance.

Retention

Uploaded and generated file objects are retained for operational needs and are generally scheduled for automatic deletion after approximately seven (7) days, unless longer retention is required by law or necessary for dispute/security handling.

International transfers

Your information may be processed in regions where our infrastructure or vendors operate. We apply reasonable safeguards appropriate to cross-border transfers.

Security

We implement technical and organizational measures designed to protect information against unauthorized access, loss, alteration, and misuse. No system can guarantee absolute security.

Your rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, port, or object to certain processing. To exercise rights, contact support@onlinepdftranslator.com.

Children

The Service is not intended for children under the age required by applicable law. If you believe a child submitted personal data, contact us for removal.

Third-party services

We use third-party infrastructure and service providers, including Cloudflare (hosting/network/storage), DeepSeek or other AI providers (language processing), and Creem (payments), to operate the Service.

Open-source components

Parts of the Service may include open-source software governed by their respective licenses.

Changes to this policy

We may update this Privacy Policy from time to time. Material updates may be communicated by website notice or email where appropriate.

See also our Terms of Service: onlinepdftranslator.com/terms-of-service

Transparency note

This policy is provided for transparency and operational clarity and does not constitute legal advice.